Privacy Policy

 

Privacy Policy for Lights Out Retreats

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Effective Date: 28/8/2023

 

Welcome to Lights Out Retreats!

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This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information when you use our website to make bookings for our exciting boxing-focused fitness retreats. By accessing and using our services, you agree to the practices outlined in this Privacy Policy.

 

1. Information We Collect:

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1.1. Personal Information: When you book a retreat, we may collect personal information such as your full name, email address, phone number, billing address, and payment details.

1.2. Booking Details: We gather information related to your retreat bookings, including the selected dates, package preferences, dietary restrictions, and any additional requests.

1.3. Communication: If you contact us through email or other means, we collect the content of your communication and your contact details.

1.4. Usage Information: We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and referring website.

 

2. How We Use Your Information:

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2.1. Booking and Service Delivery: We utilise your personal information to process your retreat bookings, provide details about your bookings, and deliver the boxing retreat services you have requested.

2.2. Customer Support: We may use your information to respond to your inquiries, offer customer support, and address any concerns you may have.

 

2.3. Marketing Communications:

 

With your consent, we might send you promotional emails about our unique retreat experiences, special offers, and updates. You can opt out of these communications at any time.

2.4. Improvement and Analytics: We analyse user behaviour and preferences to improve our website's functionality, enhance user experience, and develop better retreat offerings.

2.5. Legal Compliance: We may use your information to comply with legal obligations, regulations, and lawful requests from authorities.

 

3. How We Share Your Information:

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3.1. Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, email communications, website hosting, and other essential services.

3.2. Legal Requirements: Your information may be disclosed to comply with legal obligations, protect our rights and interests, and respond to lawful requests.

3.3. Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

 

4. Your Choices:

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4.1. Access and Correction: You have the right to access, correct, or update your personal information. You can do so by contacting us at info@lightsoutboxingretreats.com.

4.2. Opt-Out: You can opt out of receiving promotional emails by following the instructions in those emails. However, non-promotional communications related to your bookings will still be sent.

 

5. Security:

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We implement reasonable security measures to safeguard your information from unauthorised access, disclosure, or misuse.

 

6. Children's Privacy:

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

7. Changes to this Privacy Policy:

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We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

 

8. Contact Us:

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If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please reach out to us.

Thank you for considering Lights Out Retreats for your fitness journey.

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We value your privacy and are committed to protecting the personal information you entrust to us.